Head of Entity | Teamhub

🔵 Head of Entity

You are responsible for managing the matter.As Head of Entity, you are responsible for ensuring concerns are managed lawfully, fairly and in accordance with the Queensland Reportable Conduct Scheme.

Purpose

This page provides a practical overview of your responsibilities once a reportable conduct concern has been escalated.

Immediate Priorities

Ensure the ongoing safety of the child.Review the information received.Determine whether immediate external notifications are required.Preserve evidence.Consider any immediate risk management actions.Commence the QFCC reporting process where applicable.

External Agencies

Depending on the circumstances, notifications may be required to:Queensland Family and Child Commission (QFCC)Queensland Police ServiceChild SafetyOffice of Early Childhood RegulationOther agencies as requiredAlways consider whether another agency has primary responsibility before commencing interviews.

Your Responsibilities

Assess the information received.Determine whether the matter may involve Reportable Conduct.Make required notifications within legislative timeframes.Appoint an investigator (where appropriate).Ensure procedural fairness.Oversee the investigation.Submit required reports to the QFCC.Implement any corrective actions.

Investigation

As Head of Entity you are responsible for ensuring investigations are:impartialtimelywell documentedevidence basedprocedurally fairchild focused

Records

Maintain:Initial Concern RecordEvidence RegisterInvestigation PlanInterview RecordsDecision LogOutcome ReportCorrespondence Register

Learn More

National Quality Standard: QA2 – Children's Health and Safety (Element 2.2.3 Child Protection)National Quality Standard: QA7 – Governance and Leadership (Elements 7.1.1, 7.1.2 and 7.1.3)Official QFCC Resources: Head of Entity ResponsibilitiesOfficial QFCC Resources: Managing a Reportable Conduct MatterOfficial QFCC Resources: Reportable Conduct Scheme GuideOfficial QFCC Resources: Child Safe Standards

Continuous Improvement

Following every matter, consider:Were children adequately protected?Were legislative requirements met?Were policies followed?What improvements can be made?Does Team Hub require updating?

Remember

The Head of Entity remains accountable for managing the matter, even where responsibilities are delegated.